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DEEPTENT PRIVATE LIMITED PRIVACY POLICY

We, at Deeptent Private Limited (“Deeptent”), recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.

This Privacy Policy is designed to assist you in understanding how we collect, use and/or disclose the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data.

If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your data, please do not hesitate to contact our Data Protection Office (the “DPO”) at:

     Singapore telephone number: +65 9382 9002
     E-mail address: dpo@deeptent.com


1SCOPE AND CONSENT


1.1You accept the terms of this Privacy Policy when you sign up for, access, or use any product, service, content, features, technologies or functions offered on the Deeptent website, mobile applications and all related sites.


1.2By using our Services, interacting with us, submitting information to us and/or registering for an Deeptent Account, you are also consenting to our collection, use, disclosure and retention of your personal data as described in this Privacy Policy and in our Terms of Service.


2PURPOSES FOR COLLECTION, USE & DISCLOSURE OF PERSONAL DATA


2.1The personal data which we collect from you may be collected, used and/or disclosed for the following purposes:

(a)Provide you use of and access to our Services;

(b)Process your application for the Deeptent products and services;

(c)Verify your identity, including during Account creation and password reset processes;

(d)Responding to your queries, feedback, complaints and requests, and to resolve disputes, and troubleshoot problems;

(e)Give you access to your Deeptent Account and other features and functionalities;

(f)Customise, measure and improve our Services;

(g)Provide other services requested by you as described when we collect the information;

(h)Provide you with customer support in relation to the use of our Services;

(i)Contact you via postal mail, email, mobile messaging or phone in order to provide you with information regarding your use of Deeptent products and services, poll your opinions, and for such other purposes as authorised by law and is consistent with this Privacy Policy;

(j)Prevent, detect, investigate and report fraud, security breaches, potentially prohibited or illegal activities;

(k)Protect the security and integrity of our sites and Services;

(l)Compare the Personal Information you provide for accuracy, and verify it with information provided by third parties where necessary.

(m)Detect, prevent, remediate breaches or attempted breaches of or otherwise enforce our policies, applicable law, or any agreement that we may have with you;

(n)Provide targeted marketing and advertising, provide service update notices, and deliver promotional offers based on your communication preferences;

(o)For accounting, audit or litigation purposes.


3SPECIFIC ISSUES FOR THE DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES


3.1We respect the confidentiality of the personal data you have provided to us, and will use your personal data only for the above-stated Purposes.


3.2However, please note that we may disclose your personal data to third parties without first obtaining your consent in certain situations, including, without limitation, the following :

(a)cases in which the disclosure is required based on the applicable laws and/or regulations;

(b)cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way;

(c)cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of yourself or another individual;

(d)cases in which there are reasonable grounds to believe that the health or safety of yourself or another individual will be seriously affected and consent for the disclosure of the data cannot be obtained in a timely way, provided that we shall, as soon as may be practicable, notify you of the disclosure and the purposes of the disclosure;

(e)cases in which the disclosure is necessary for any investigation or proceedings;

(f)cases in which the personal data is disclosed to any officer of a prescribed law enforcement agency, upon production of written authorisation signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer; and/or

(g)cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.


3.3The instances listed above at paragraph 3.2 is not intended to be exhaustive.


3.4In all other instances of disclosure of personal data to third parties with your express consent, we will endeavour to provide adequate supervision over the handling and administration of your personal data by such third parties, as well as to provide for adequate forms of protection over such personal data.


4REQUEST FOR ACCESS AND/OR CORRECTION OF PERSONAL DATA


4.1You may request to access and/or correct the personal data currently in our possession at any time by submitting your request through the following methods :

(a)Singapore telephone number : +65 9382 9002

(b)E-mail : dpo@deeptent.com

(c)Office address : 531 Upper Cross Street, #02-04, Singapore 050531

(d)Deeptent Profile Panel : “Setup >> Profile”

4.2For a request to access personal data, we will provide you with the relevant personal data within a reasonable time from such a request being made.

4.3For a request to correct personal data, we will correct your personal data as soon as practicable after the request has been made.


5REQUEST TO WITHDRAW CONSENT


5.1You may withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or under our control at any time by submitting your request through the following methods :

(a)Singapore telephone number : +65 9382 9002

(b)E-mail : dpo@deeptent.com

(c)Office address : 531 Upper Cross Street, #02-04, Singapore 050531

5.2We will process your request within a reasonable time from such a request for withdrawal of consent being made.


6ADMINISTRATION AND MANAGEMENT OF PERSONAL DATA


6.1We will take appropriate measures to keep your personal data accurate, complete and updated.

6.2We will also take commercially reasonable efforts to take appropriate precautions and preventive measures to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorised access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorised use of your personal data by third parties which are wholly attributable to factors beyond our control.

6.3We will also take commercially reasonable efforts to ensure that the personal data in our possession or under our control is destroyed and/or anonymised as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.


7UPDATES ON PRIVACY POLICY


7.1As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time.

7.2We reserve the right to amend the terms of this Privacy Policy at our absolute discretion to ensure its consistency with our business operations, future development, industry trends and/or changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time on the Deeptent website.

7.3You are encouraged to visit the Deeptent website from time to time to ensure that you are well informed of our latest policies in relation to personal data privacy.


Last Updated on 17 October 2017